Product and service explainers
Show what an offering does, who it is for and how its main parts connect.
We help businesses, educators and organisations turn products, processes and detailed subjects into explainer videos with a clear script, purposeful visuals and practical delivery formats.
SCRIPT · VISUALS · VIDEO
An explainer video should make one subject easier to follow. Before choosing animation, footage or screen recording, define what the audience already knows, what they need to understand and which next step is genuinely useful.
Show what an offering does, who it is for and how its main parts connect.
Break a multi-step operational or customer journey into a clear sequence.
Turn a subject, lesson or practical method into structured visual learning.
Help teams understand approved tools, responsibilities or processes consistently.
Present an initiative, policy, programme or important update in an accessible format.
A shorter video is not automatically clearer. The subject should be simplified without removing information the audience needs to make an informed decision.
Planning aligns the message, source material, voice and visual sequence before production time is spent on animation, recording or detailed editing.

Source material → Message hierarchy → Script → Storyboard → Approval
Visual production should begin only after the script and storyboard direction are sufficiently approved. Late structural changes can affect scope and previously completed work.
Show an approved product interface, digital workflow or step-by-step interaction using supplied access and current source screens.
Use shapes, diagrams, icons and transitions to explain relationships or processes that are difficult to record directly.
Combine a person or approved voice-over with supporting visuals, examples and on-screen structure.
Combine approved footage, interface captures, diagrams, text and motion when one method is not enough.
The final style depends on the subject, available assets, recording access, voice requirements and agreed scope. Sample visuals do not imply that every production method is included by default.

Editing brings the approved script, visuals, voice and pacing together. Review should focus on accuracy, clarity, brand fit and whether the audience can follow the explanation.

Exact duration, production style, file formats, voice-over, captions, aspect ratios and included revisions must be agreed before production. A major script change after approval may require revised scope.
A complete explainer can support shorter or differently framed versions when the message remains understandable outside the full video.
Adaptation depends on the approved source video and agreed deliverables. Shorter versions do not guarantee higher reach, engagement or conversion.
Understand the subject, audience, purpose and intended use.
Collect approved information, product access and required assets.
Define the message hierarchy, narration and on-screen structure.
Plan the visual sequence, production approach and approval direction.
Create the video, gather consolidated feedback and apply agreed revisions.
Provide the approved files in the agreed formats and aspect ratios.
Captions, readable on-screen text, colour contrast and muted-viewing requirements should be considered during planning rather than added as an afterthought.
Create one focused video for a product, process, lesson or important update.
Break a larger subject into a planned set of related videos.
Review an older explainer and update approved information, screens, visuals or delivery formats.
Share the audience, subject, available source material and intended use. We will help identify a practical explainer format and starting scope.